Legal
Privacy Policy.
BVS I LLC d/b/a VeraOps. The legal frame for how we collect, use, share, and protect data. For the operational reality of how client data is handled inside an engagement, see Data Management.
Last updated: [DATE — set when copy is finalized]
1. Introduction.
[PLACEHOLDER — Name the legal entity (BVS I LLC d/b/a VeraOps), describe the Service, and link to the Terms of Service.]
2. Definitions.
[PLACEHOLDER — Define Service, Personal Data, Usage Data, Cookies, Data Controller, Data Processor, Data Subject, and User.]
3. Information we collect.
[PLACEHOLDER — Distinguish visitor data, lead data, and client data. Detail what is collected via OAuth (HubSpot, Gmail, Calendar) and what is collected through the marketing site (cookies, form submissions, etc.).]
4. How we use information.
[PLACEHOLDER — Service provision, communication, analytics, security. Tie back to legitimate-interest and contract bases for processing.]
5. Sub-processors.
[PLACEHOLDER — List real vendors: Supabase, DigitalOcean, Postmark, Stripe (if applicable). Cross-link to Data Management for operational specifics.]
6. Your rights.
[PLACEHOLDER — GDPR rights for EU/UK data subjects: access, rectification, erasure, restriction, portability, objection. CCPA rights for California residents: right to know, right to delete, right to opt-out of sale, right to non-discrimination. Process for exercising rights.]
7. Cookies and tracking.
[PLACEHOLDER — Categories of cookies in use, opt-out instructions, and the consent mechanism.]
8. Data retention and deletion.
[PLACEHOLDER — Match the spec on the Data Management page: active engagement plus 90 days for transition support; full export on offboarding; permanent deletion within 30 days.]
9. International transfers.
[PLACEHOLDER — Reference the EU-U.S. Data Privacy Framework, NOT the Privacy Shield (invalidated 2020). Standard contractual clauses where applicable.]
10. Google API limited use.
[PLACEHOLDER — Required disclosure for Gmail and Calendar OAuth access. Affirm that we comply with Google's Limited Use requirements and do not use this data for advertising or model training.]
11. Children's privacy.
[PLACEHOLDER — Clearly state minimum age for use of the Service.]
12. Changes to this policy.
[PLACEHOLDER — How updates are communicated. Effective-date convention.]
13. Contact.
For privacy inquiries: relationships@veraops.com · +1 (302) 223 4061 · 838 Walker Road, Suite 21-2, Dover, DE 19904, US.